With nearly 20 years of HR experience, a degree in Business Management, a Masters in Business Administration, and several years experience running her own business Kyria McGill’s HR focused business, CLM Solutions, is the perfect fit for her skills..
Kyria, mom to three teen boys, was inspired to create her business because small and medium sized businesses typically don’t have Human Resources departments. “A single claim can create costs that can be catastrophic to a smaller business - but could be avoided with clear policies, procedures, and support to handle employee issues,” she explains.
She also realized that keeping keeping employees engaged, educated, and appreciated lowers the need for the extra support.
Kyria names her grandmother as an influential figure.
“She had an amazing past - one of the first women doctors in China - she was the epitome of a mom boss! She moved her family, during war time, fleeing the one place she had known her entire life. Eventually to the United States with no money, not knowing the language, although she spoke five languages. Her license as a doctor wasn't recognized so she did what she had to for her family. Between her and my grandfather they held 8 jobs and still had time to be involved with the community and church,” she says.
Eventually,, Kyria’s grandparents opened a deli in San Francisco that grew into a piroshki (Russian meat pies) factory. Later they also added a catering company as well as other business interests. “I grew up in that deli and factory - setting tables at four for the catering company.It drastically shaped my thoughts around work and family. It never occurred to me that I HAD to work for someone else, although I have and do. I love the freedom, the ability to make such a difference in other people's lives, and the example it sets for my boys - hard work is worth it,” she explains.
She says her biggest challenge has been balancing work, family, marriage, and her passion. “I have a full time (and then some) job working for a Fortune 200 company and I love that job. I have three boys that I have always been very active in what they are doing and love to be their cheerleader, a husband who is my rock, world, and safe place no matter what is going on and my business! No one plans to go into HR - we sort of trip into it - but I LOVE it! Making sure I can juggle all those hats is the biggest struggle - second only to always stressing that I won't be able to meet and exceed a clients expectations - self doubt works against every aspect listed above - but I wake up each day and try again!”
She would advise new business owners to jump in with both feet. “Knowing you will succeed as well as fail - they are both part of owning your own business. Don't take failures personally and just look at them as opportunities for next time.”
She also suggests planning ahead. “What would your dream business five years and ten years from now? Run, plan, and build it with those future companies in mind.”
Finally, on an HR level she suggests new business owners be ready to bring on a team, have policies and expectations in mind. “They will change as you go - which makes owning your own business one of the best, most challenging, and crazy rides ever,” she says.
She would advise her younger self to be more confident and less shy. “I have had a wonderful life with such a wide range of ups and downs. It took me hitting 40 to really understand that confidence is something you can fake, something that goes up and down, and that failing is not the end of the world.”
The best referrals for Kyria are new businesses and those who are just starting to grow. “I love to help set up businesses to grow. I love to work with businesses in finding, training, and retaining the talent that will make their dreams a reality. There are so many changes in the way people interact and engagement is such a success factor. Employees are the key to being successful as you grow but they also create the largest obstacles, impact, and liability for businesses. Keeping up with the legal changes, social impacts, and day to day needs of employees takes a lot of energy and time that business owners could spend on other things!”
She says the biggest benefit of being a part of the MOB Alliance is seeing how other mom business owners make it work and being inspired to keep going and feeling the support of the community. “It's the ability to talk to others who truly understand the dilemma of meeting with a client or a school event. The idea that there are so many other amazing women doing it too has been exactly the reminder that I can do this,” she says.
As someone who works for herself as well as another company, Kyria appreciates the benefits of being able to work for herself. “I think it's the ability to work when I want and to focus on the areas of HR that are of bigger interest to me. They are all important but I love that emergency call to help an employer - that call to action that requires me to solve a puzzle under a deadline,” she explains.
Kyria offers a 15% discount on a review process to MOB Alliance members. The initial discussion is always free but the review and creation (if needed) is always the first step to getting things on the right track or helping keep things on track.
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